The glass panels weren’t properly affixed, risking leaks and detachment
Following action in Canada, Ford has announced two recalls for its Mustang Mach-E electric cars to address potential problems with the panoramic roof glass and windshield. Improper bonding during manufacturing is blamed for both flaws.
The panoramic roof may separate from the vehicle while it’s in motion. An investigation into the root cause is ongoing. The recall is for 13,544 Mustang Mach-Es. The windshields may not have been properly bonded to 17,692 cars, risking detachment.
If either glass panel separates, it could create a road hazard and the risk of a crash.
In both cases, documents from the National Highway Traffic Safety Administration show that all of the vehicles within the production range of Feb. 24, 2020, to July 18, 2021, have the defect.
Owners with either problem may experience increased wind noise and/or a water leak.
Ford says it isn’t aware of any accidents or injuries related to these problems.
Mustang Mach-E owners will be contacted starting in late October and directed to go to their local dealership for a repair.
Roof: 13,544 Mustang Mach-E EVs built between Feb. 24, 2020, and July 18, 2021.
Windshield: 17,692 Ford Mustang Mach-E EVs built between Feb. 24, 2020, and July 18, 2021.
The problem: The panoramic glass roof panel and/or windshield may not have been properly installed, risking leaking and even detachment.
The fix: Dealerships will apply additional urethane adhesive, then reinstall the roof panel or windshield. The repair will be done free of charge.
How to contact the manufacturer: Owners may call Ford’s customer service at 866-436-7332.
NHTSA campaign numbers:
Roof: 21V712000. Ford’s number for this recall is 21S42.
Windshield: 21V711000. Ford’s number for this recall is 21C22.
Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.