The owner of Tesla Cybertruck criticized the company

The owner of Tesla Cybertruck criticized the company

A Tesla Cybertruck owner has blasted Tesla for refusing to allow him to return or resell his Cybertruck after he complained the vehicle was ‘too big’ for the parking spot in the complex where he lives. Blaine Raddon took to X, also owned by Telsa owner Elon Musk, to air his frustrations.

Raddon said he watched the Cybertruck launch while in Bali, Indonesia, and immediately pre-ordered the vehicle. However, upon receiving his Tesla a few weeks ago, he was disappointed to find that it was too large for the parking space in the complex he lives in. To compound his frustration, Raddon said the company won’t buy his car back or allow him to resell it.

This is due to a Cybertruck-specific portion of Tesla’s Motor Vehicle Order Agreement, which Raddon signed upon buying the car. According to this agreement, an owner cannot resell the car for a year of their purchase. If this agreement is contravened, Tesla are allowed to sue for up to $50,000 in damages, “or the value received as consideration for the sale or transfer, whichever is greater,” reports Business Insider.

Also part of the vehicle order agreement is a clause that says that Tesla can refuse to sell the customer cars in the future. Since buying his Tesla, Raddon revealed his circumstances have changed, including moving house after separating from his wife. In his new residence, the parking space is too small to accommodate the Cybertruck.

Raddon said he had owned several models of Tesla cars before buying the Cybertruck, but never considered whether or not the car would be able to fit in his parking space. However, he said when his car was delivered that it was “so much bigger” than he anticipated.

He has to undertake four-point turns to maneuver the car from its parking space. He also admitted to struggling to get in and out of the Cybertruck after he parks, due to the amount of space it takes up. Frustrated, Raddon reached out to the manager of the Salt Lake City Tesla dealership via email on May 22.

In the email, Raddon referenced an in-person conversation with the manager of the Salt Lake City Tesla dealership. Raddon said he had asked for one of four remedies to his issue: reverse the transaction, trade in the Cybertruck for a new car, sell it back to Tesla, or allow him to resell the vehicle.

On May 23, the dealership manager replied and disagreed with Raddon’s complaints that his ordeal “warrants an unforeseen circumstance that would trigger Tesla’s purchase.” They also said that Raddon is bound by his Tesla Motor Vehicle Order Agreement to not resell the car for a year.

The manager further referenced the Motor Vehicle Order Agreement, touching on the “no resellers” clause. This contract does say that Tesla can make exceptions in the event of unforeseen circumstances forcing the car owner to sell their vehicle within a year of the purchase. This can only happen, however, if the Musk-owned company, accepts a customer’s written request.

In this event, the owner would receive back the price of the original purchase, plus a reduction of 25 cents per every mile driven, wear and tear tests, and any repairs that may be required in order for the vehicle to meet Tesla’s standards.

Raddon responded to the Tesla email with a detailed email, outlining how his circumstances have changed, including moving out of state, and detailing how his intention was not to make a profit by selling the Cybertruck. He said he understood that he would lose money from his original purchase price if Tesla agreed to buy back the car.

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“I am trying to remedy an unfortunate circumstance that the Cybertruck is not manageable in my living situation,” Raddon wrote in his email. He continued: “Making me keep a truck that does not fit my circumstances appears to be unfair and not at all the spirit of the no sale language in the contract.”

Raddon says he has no intention to challenge Tesla legally on the issue. He said the complex he lives in is happy for him to keep his vehicle there. However, they told him they would not be liable if the vehicle, which protruded out from the parking spot, sustained any damage.

A week after sending his lengthy email, Raddon says that Tesla are yet to respond to him.

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