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Nigeria Immigration Service and Hire Purchase Passports

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Nigerian Passport Hire Purchase

By Michael Owhoko, PhD

With a thriving and fertile environment for extortion and racketeering, the process for obtaining the Nigerian passport has turned the booklet into a hire purchase document where applicants pay the official cost at the point of application, connoting preliminary downpayment, and thereafter compelled to pay a bribe as balance in instalments or in full, depending on the deal reached with Nigeria Immigration Service (NIS) officials involved in this underhand deed.  This is the practice nationwide.

Applicants who fail to comply with this process risk delayed services characterized by uncertainty, except for Very Important Persons (VIP) and those with direct contact with top officials of NIS who enjoy some level of waivers exempting them from any form of bargains.  Despite this, a balance sum is made as a gift at the end of the exercise to the facilitating official in appreciation, but at the discretion of the applicant.

Sadly, some of these NIS officials have also extended these unethical practices to foreigners and the country’s missions abroad.  As a government agency providing direct services to foreigners, NIS is the face of Nigeria.  How it carries out its activities and obligations rub off on the country’s image with implications on public perception.  Its conduct can be used to gauge corruption in the course of passport, visa, work permit and expatriate quota issuance.

The hire-purchase process is embodied in two recognized methods of application, namely, online and physical, through NIS officials. Online, applicants are required to apply through a dedicated portal on the Internet where payment is made, and an appointment date is assigned for biometric capture.  The fixed date for collection is not known, and applicants need not contact NIS officials prior to application.

However, applications through NIS officials are directly handled and facilitated by a contracted official who supervises the process. Based on the agreed sum, payment is made inclusive of the official cost, and thereafter, dates for biometrics capture and collection are given to the applicants.  Processing time through this method is short and definite.  This is the preferred choice for NIS officials due to attractive illicit returns.

Unfortunately, while the online method is officially and openly canvassed as the appropriate channel, it is softly and covertly discouraged by unscrupulous NIS officials owing to inducement constraints.  Once these NIS officials are aware you have applied online, you are treated like a leprosy patient to be avoided. You may not even get a response for a simple enquiry relating to the collection date.  Sarcastically, they ask you to go back to the internet to get a date.  This is done to discourage applicants from applying online.

At any passport office, online applicants are subjected to indecent conditions, including standing in the scorching sun almost all day and being drenched in a state of uncertainty.  In some instances, they are crammed into small office spaces, either waiting for biometrics capture or collection of passports or making enquiries for collection dates.  Sometimes, they go through this process the next day with no definite assurances.

Persons applying through NIS officials are not subjected to these depressing conditions.  They are given special treatment which enables them to reduce their waiting time either for biometrics or other formalities.  Their transaction timelines are guaranteed.  Once their passports are ready, they are contacted by the handling official for collection.

Kickback charged by NIS officials for direct applicants is contingent upon delivery time, whether for fresh passport application or renewal, and this ranges between N30,000 and N60,000, depending on negotiation.  However, any frustrated online applicant may also speak to any NIS official for intervention to facilitate the process, but this requires a bribe of not less than N20,000 or higher, depending on the compromise.

Despite being fraught with corruption, the public is still advised to apply online to avoid touts, as asserted by the acting Comptroller General of NIS, Caroline Wura-Ola Adepoju, on Channels Television’s Sunrise Daily.

According to her, “Our applications are available online, and we are trying to sensitise our applicants that they should go online for these applications to avoid patronising touts”, assuring that “for a fresh application, it takes six weeks to get the passport ready, while it takes three weeks for renewal”.

This declaration is at variance with realities at all NIS passport offices. It is either Caroline Wura-Ola Adepoju feigns ignorance or lacks the courage to admit prevailing anomalies. Having risen from the ranks to become Controller General, she cannot deny knowledge of unethical practices in the system and the plight of online applicants.  Touts operate within the precinct of NIS and mostly in collaboration with some NIS officials. Besides, passports are not ready in weeks as the current minimum waiting period is two months, just as online applicants are still required to visit the offices for biometric capture despite the automated process.

The cost for a 64-page passport with a 10-year validity period is N70,000, while the same page with a five-year period goes for N35,000, just as a 32-page passport with a five-year validity period costs N25,000.  Officially, NIS says applicants are not required to pay any other fee outside these costs, but in practice, it is not true, as actual costs are padded.

Nigerians in the diaspora and foreigners living in Nigeria alike are not spared the agonies inflicted by crooked NIS officials.  These are manifested when travelling through the country’s international airports, where these NIS officials brazenly solicit alms in hush tones from travellers without being mindful of existential damage to the country’s image.

At the country’s missions abroad, NIS methods of service delivery are poor and do not conform with international best practices as obtained in advanced economies.  Despite the presence of NIS officials in those foreign territories, they ignore the enculturation of prevailing work ethics and civility of their host nations, preferring to hold on to the Nigerian factor where Nigerians in the diaspora are subjected to undignified manners in the course of passport issuance.

Renewing or obtaining fresh passports abroad by Nigerians is a nightmare.  Most of these applicants travel long distances either by road or air to get to Nigerian Embassies or High Commissions.  Yet, upon arrival, they are confronted with a cold reception and unruly behaviour with a mentality of doing these applicants a favour, resulting in the low morale of many Nigerians in the diaspora.

I recalled a friend who narrated his experience in the hands of NIS officials in the Nigerian Embassy in New York City (NYC), where he had gone to renew his Nigerian passport after flying for over five hours by air from Portland.  On arrival at the Embassy, NIS officials were reluctant to attend to him, not because they were busy but hiding under cover of arrogance and laziness.  He had to practically beg them before he could be attended to, and thereafter given a date for receipt of his passport, a development connoting a hangover of the Nigerian mentality. Others are not as lucky as he was.

From Ottawa, Canada to Atlanta and Washington D.C., USA to Bern, Switzerland to London, England to Madrid, Spain to Brasilia, Brazil to Berlin, Germany and to Johannesburg, South Africa, the story of ineptitude, poor work ethics, lack of professionalism, poor service delivery and recalcitrant disposition are the same, leading to stress, trauma and humiliation of applicants.

As a result of these glitches and contradictions in the operations of NIS, the agency conjures an image of graft and ineptitude, just as the uniform constantly reminds the public of existing ethical gaps in the system. While these are symptoms of larger dislocations in the Nigerian system, the greed of some of these NIS officials, who take delight in sabotaging the system for selfish gains, should be curbed, failing, which means NIS has been compromised beyond redemption.

It will do the country no good if these greedy officials who have exposed NIS to profound ridicule undermine and preclude the system from delivering a seamless process for all Nigerians to sustain their dubious acts of extortion.

It is absurd for a country like Nigeria, which is enmeshed in corruption toga, to have a preferential service reserved for a category of Nigerians while others are subjected to ill-treatment.  It is, therefore, imperative for the entire NIS system to be retooled for transparent, equitable, optimum and improved delivery capacity to save the country from a few elements that are bent on making corruption a lifestyle.

Dr Mike Owhoko, Lagos-based journalist and author, can be reached at www.mikeowhoko.com

Mike Owhoko May Nigeria Never 9th National Assembly

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Leveraging Kendrick Lamar Blueprint: How African Artists & Brands Can Maximize Global PR Impact

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Kendrick Lamar Blueprint

By Philip Odiakose

If you followed, watched, or were live at the Super Bowl you will agree with me that Kendrick Lamar’s presence at the Super Bowl was not just another high-profile performance; it was a masterclass in media influence, narrative control, and cultural imprinting. His ability to spark conversations, drive digital engagement, and shape public discourse proves the power of deliberate strategic media positioning. Through the lens of media intelligence and PR measurement, we can dissect how African artists and brands can replicate this effect to elevate their global presence. Beyond the entertainment factor, Lamar’s performance provided key lessons in media reach, sentiment shifts, and strategic PR execution—areas that African PR professionals and communicators must internalize to maximize value from major events.

PR measurement data from the event shows a surge in Lamar-related conversations across digital and traditional media. His name dominated print, web, and social trends, appearing in over 1.2 million posts within 24 hours, with a sentiment distribution leaning 67% positive, 21% neutral, and 12% negative. The performance’s impact was amplified by major media outlets covering the event in North America and Europe, as well as select African countries, particularly Nigeria and South Africa. This media traction is a testament to the significance of strategic placements, showing how a single moment can redefine public perception and commercial value. For African artists and brands, the ability to secure a presence at major global events must be seen as more than a mere appearance—it is a PR opportunity that must be measured, optimized, and aligned with long-term communication objectives.

One of the biggest takeaways from Lamar’s Super Bowl presence is the deliberate storytelling approach. He was not just performing; he was communicating a narrative. African artists and brands must be intentional about their messaging when engaging global platforms. Media intelligence specialists can help track how narratives evolve, what themes resonate with audiences, and how to pivot when necessary. Sentiment analysis also plays a crucial role, revealing how different audience segments react and allowing for swift reputation management. Many African brands struggle with post-event PR impact analysis, often focusing solely on momentary buzz without extracting long-term insights from media data.

The concept of “The Kendrick Lamar Effect” speaks to leveraging credibility, cultural influence, and performance metrics to sustain media momentum beyond a single event. African PR professionals must learn from this by ensuring that every global engagement translates into measurable brand equity. This means that artists, influencers, and corporate brands must work with media intelligence teams to quantify their impact, benchmark against industry standards, and ensure PR campaigns are not just reactive but proactive. The challenge many African entities face is the lack of structured measurement frameworks that tie media exposure to business or career objectives. This knowledge gap is where PR measurement must step in to bridge the disconnect.

A vital lesson from Lamar’s Super Bowl impact is the role of multi-channel amplification. The performance itself was one layer, but the true media influence was built through post-event interviews, media engagement, and collaborative content syndication. African PR teams must adopt an omnichannel approach to PR execution, ensuring that media exposure is not short-lived. This requires a strategic mix of traditional media placements, influencer partnerships, and digital storytelling. In PR measurement, it is crucial to analyze which media channels drive the highest engagement and conversion rates, ensuring that communication strategies are data-driven rather than intuition-based.

Looking at case studies from both African and global perspectives, we have seen how the absence of media intelligence has led to missed opportunities. Burna Boy’s Coachella moment, for instance, was a landmark global exposure, yet the post-event PR lacked the necessary follow-through in structured PR measurement. In contrast, brands like Nike and Pepsi have perfected the art of extending media relevance beyond an event moment by employing predictive analytics, sentiment tracking, and engagement mapping. This difference in execution is a key area where African PR professionals must evolve—ensuring that global opportunities do not just end with event visibility but translate into long-term influence and business value.

Beyond just media coverage, there is also the crucial aspect of audience behavior analysis. Lamar’s performance was not just about numbers; it was about how his audience engaged, shared, and created conversations. African PR professionals must shift from vanity metrics to behavioral metrics, focusing on how audience perception changes post-event. Did the media narrative drive new brand partnerships? Was there an uptick in music streaming or product purchases? These are the questions that media intelligence must answer, ensuring that PR efforts are aligned with tangible outcomes.

The overarching lesson for Africa’s PR and communications industry is that major events are PR goldmines—but only if approached with precision, backed by intelligence, and measured effectively. Lamar’s Super Bowl presence serves as a playbook for how media influence can be engineered through strategic PR planning, near real-time sentiment tracking, and multi-platform amplification. African artists and brands have the talent and potential; what remains is the intentional use of media intelligence to ensure that every opportunity is maximized to its fullest potential. PR measurement is not an afterthought—it is the foundation for sustainable media success.

Philip Odiakose is a leader and advocate of PR measurement, evaluation, and media monitoring in Nigeria. He is also the Chief Media Analyst at P+ Measurement Services, a member of AMECNIPR, AMEC Lab Initiative, AMCRON and ACIOM

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The Future of Product Management: Key Industry Trends to Watch in 2025

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Princess Akari

By Princess Akari

If you had told me five years ago, when I was just transitioning into product management, that the role would look like this today, I might not have believed you. But after five years working as a Product Manager (PM), I’ve seen how fast the industry moves, and 2025 is set to bring even bigger changes. Product managers who stay ahead of these changes will build better products and grow their careers. Those who don’t may struggle to keep up.

Here are some key trends to watch and how to adapt.

1.    AI, AI, AI!

AI has rapidly gained popularity and continues to grow in influence. For product managers, understanding and using AI tools is now becoming essential, as AI is transforming how we work. Understanding what we can achieve with AI, particularly large language models (LLMs), is essential. Some of the top use cases include content generation, customer support automation (e.g. chatbots), code assistance, research summarization, personalized learning, virtual assistants, data analysis, creative brainstorming, language translation, and much more. Also, as a PM, AI can be introduced into your product to improve user experience and in turn business outcomes.

You might be asking yourself, what can I do to stay in touch with this AI trend? You can start by learning how AI tools can improve your daily workflow, do your own research on the numerous AI tools available and their capabilities. Experiment with AI-driven analytics, user feedback tools, etc. Be very curious and get your hands on as many AI resources as possible.

I recently got an AI micro-certification from Product School. If you’re interested, You can take the course here. Recently as well, I hosted a podcast episode on building AI products, transitioning into AI, and using AI in product development. For Apple podcasts, you can listen here, and for Spotify, you can listen here. These are great resources to give you a good head start.

Other resources; deeplearning.ai, Hugging face, Alpha signal, The Neuron.

2.    The definition of “Product Manager” is changing

A few years ago, we had a fairly standard definition of who a PM was and what a PM does. The role of a PM was more standardized, with a clear set of expectations and responsibilities. But as the years have come by, the world has changed and so has the role.

Today, we’re seeing an increased number of specialized PM roles. Some PMs focus on emerging technologies like AI, while others work deeply within data, design, growth, engineering, or operations. Beyond skill-based specializations, some PMs are industry-specialized, such as Fintech PMs, Healthtech PMs, or E-commerce PMs. No two PM roles look the same anymore.

Companies are increasingly hiring specialized PMs to tackle specific challenges, prioritizing specific skill sets and industry experience over conventional backgrounds. Instead of looking for a PM generalist who can adapt to anything, they create detailed role descriptions with targeted skill requirements, tailoring the role to solve specific business challenges. As a result, we’re seeing more unconventional hires stepping into PM positions because they have the exact expertise needed to tackle a company’s unique problems. This highlights an important reality for generalist PMs, specialization is becoming more valuable.

If you’re currently a generalist PM, it’s worth considering how you can narrow your focus, whether by choosing a particular industry or developing expertise in areas like AI, data, growth, design, or technical product management. The demand for specialized skills is growing, and upskilling in these areas will make you more competitive in the job market.

3.    PMs are now taking ownership beyond product development

Product managers used to mainly focus on the tech team (engineers, designers, QAs, etc) to build and launch products. But these days (and even in recent years), the role has grown much bigger. PMs are now more involved in the business side of things, leading and guiding business verticals. The role now extends into profit and loss (P&L) considerations and the overall commercial success of a product. They work closely with marketing, sales, finance, and customer support to make sure the product succeeds, not just in how it’s built but also in how it’s launched, sold, and maintained.

PMs are now more involved with how the product will reach customers and profitability. They work closely with marketing and sales teams to ensure a strong product positioning and a seamless launch. It’s no longer just about building a great product, it’s about making sure it reaches the right customers, at the right time, with the right messaging. Ensuring people understand what the product does and why they should use it. This requires PMs to understand their competition, pricing strategies, and customer acquisition channels.

I am well aware that in some companies PMs are now responsible (fully or partially) for pricing and revenue strategies, just as much as the product features. They work with finance and business teams to figure out pricing options and ideas on how that business unit can make a profit. As these companies look for sustainable growth, PMs are also expected to collaborate with customer success teams to improve retention and customer lifetime value.

Conclusion

At the end of the day, product management is constantly changing and so are we as PMs. If there’s one piece of advice I’d give, it’s to stay curious and adaptable. We should be open to continuous learning and new ways of thinking. The more we adapt, learn, and refine our skills, the more valuable we become. There’s always something new to explore, and that’s what makes the role so dynamic.

And if you’re looking for the best place to put your product management skills to practice, join me at Moniepoint – https://www.moniepoint.com/careers

Princess Akari is a product manager at Africa’s fastest-growing financial institution, Moniepoint

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Content Piracy: A Global Initiative Against a Global Enemy

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Content Piracy

By Temiloluwa Olajide

It’s no longer news that piracy is a global enemy, one that has destroyed and continues to destroy the work and livelihoods of countless creatives. From film and music to sports broadcasts and television series, piracy robs rightful owners of their earnings and threatens the sustainability of entire industries.

As a global scourge, it requires a global response and fortunately, powerful partnerships are being forged across the planet  and across sectors  to protect content creators and the industry they work in. These partnerships involved digital content platforms, law enforcement bodies, cybersecurity firms and tech companies,  all working together to ensure the viability of the industries that inform, educate and entertain audiences.

At first glance, piracy might seem like an easy way to access free entertainment, but its consequences run deep, affecting both individuals and society as a whole. On a personal level, streaming a sports event or show from an illegal site can expose users to serious risks, such as malware infections, identity theft, or financial fraud. Hackers can gain access to sensitive information, including bank details, potentially wiping out accounts. The damage caused by such crimes far outweighs the satisfaction of watching a football match for free.

Beyond personal risks, piracy also cripples the creative sector by siphoning revenue away from legitimate rightsholders. When movies, music, and sports events are illegally distributed, producers and creatives do not receive their due earnings. This lack of compensation disrupts the industry, leading to fewer productions, job losses, and weakened investment in new content.

Nigeria has one of the most vibrant entertainment industries in the world, with Nollywood ranking as one of the biggest film industries globally and Afrobeats taking center stage in international music charts. The potential for even greater success is huge, but piracy poses an obstacle.

MultiChoice, a key investor in local content, has spent years bringing high-quality productions to audiences, yet piracy continues to threaten the industry.

Illegal streaming of sports events, reality TV shows, and locally produced series remains a major concern. This is particularly critical as the platform regularly broadcasts live feeds of many of the most popular sporting events on earth—F1, the Olympic Games, Euro, World Cup, and Champions League football, as well as popular local leagues.

Beyond sports, Africa Magic and Showmax Originals have become home to some of Africa’s most beloved entertainment shows, including hits like The Real Housewives of Lagos (RHOLagos), Big Brother Naija, and Nigerian Idol.

With content available in 40 languages and a growing library exceeding 84,000 hours, these platforms play a vital role in African storytelling. However, the rise of illegal streaming not only impacts revenue but also threatens the sustainability and growth of the creative industry.

To counter this, MultiChoice has joined forces with Partners Against Piracy (PAP) and cybersecurity firm Irdeto, actively tracking and shutting down illegal operations in multiple African nations.

With piracy tactics evolving, the fight against content theft must also advance. Strong collaborations, advanced technology, and public awareness are key to protecting the creative industry. By shutting down illegal operations and promoting legal alternatives, organizations like MultiChoice, PAP, and Irdeto are ensuring that content creators receive their rightful earnings and that audiences can continue to enjoy high-quality entertainment.

Ultimately, safeguarding creative content is not just about protecting businesses—it’s about securing the future of storytelling, preserving jobs, and ensuring that Africa’s thriving entertainment industry continues to grow. The fight against piracy is a shared responsibility, and by supporting legal content, we all contribute to a stronger, more sustainable creative economy.

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